Privacy policy

Information We Collect

We, Officialseason, process personal data to provide our services or to comply with (international) legislation.

The information we collect is obtained and processed in strict accordance with the GDPR (and other applicable laws) of the EU and will only be used for the purposes stated in this privacy statement.

Contact details

If you have any questions about this privacy statement or if you would like to make a complaint, please send us an email to: info@officialseasonclothing.nl

Which personal data are processed

We process certain information from you that has been collected automatically or that you have provided voluntarily. This information includes name, address, email address and telephone number. We also process financial data to enable payments for our services. All information collected will be processed exclusively in accordance with this privacy statement. We process the following personal data:

  • Personal data such as your first name and last name.
  • Contact details, such as your email address, telephone number and address.
  • Login details, such as your username and password.
  • Purchase history, such as price, product and date of purchase.
  • Payment details, such as transaction history, outstanding receivables, bank account number, credit card details.
  • Correspondence, such as communications with our customer service or marketing communications.
  • Preferences, such as your language choice and email preferences.
  • Technical data, such as your IP address, cookies, log files.
  • Statistics about the use of the website, such as how often certain pages are visited and which products are the most popular.
  • Interests, such as which (type of) products you view the most and which advertisements you click on.

Other personal data that you provide to us

You may provide us with data other than the categories mentioned above, for example in connection with customer service communications or when filing a complaint. In that case, we will process this data to the extent necessary to process and handle your request or complaint.


Why and grounds
 We process your personal data on the basis of the following legal grounds, depending on how you use the website.

  • If you purchase products on our website, we need to process your personal data to execute our agreement. For example, we need payment and contact information to process the order.
  • Legal Compliance: We may process or retain information to comply with legal obligations. We also use your information to investigate possible fraud, illegal activities, violations of our terms and conditions, or threats to the security of our staff or our website.

Cookie analysis
 We use cookies on our website that allow us to keep track of who uses our systems. For more information, please see our cookie policy.

To share
 We do not share your information with third parties unless absolutely necessary for the performance of our contract with you, to provide a service for which you have given specific and explicit consent (such as our newsletter), or to comply with local and international law.

Revoke consent
You have the right to withdraw consent given for one of the services, such as our newsletters or the WhatsApp group chat. You can unsubscribe via the link at the bottom of each newsletter or by leaving the WhatsApp group. Due to your unsubscribe, we may no longer be able to provide you with the basic services for which you have registered. You can also unsubscribe by canceling your account. We will then delete your account within four weeks.

Rights
 As a user of our services, you have a number of rights under the GDPR that you should be aware of:

  • the right to erasure;
  • the right to correction;
  • the right of access;
  • the right to transfer.

The right of access means that you have the right to see what information we process about you. Do you think the information we have about you is incorrect? You can exercise your right to correction, which means that you have the right to have the data that we store about you changed. You also have the right to deletion, with which we delete the data we have about you. We may store data anonymously, so that it can no longer be traced back to you, but we can still perform statistics with it. Sometimes it is not legally permitted to delete data and we are obliged to keep it. For more information about the right to deletion (forgetting), visit the website  https://gdpr-info.eu/art-17-gdpr/ and read paragraph 3.

Securing privacy
 Encryption using SSL (Secure Socket Layer) is used to transfer data between our websites, applications and systems. We protect the systems and processing through a number of technical and organizational measures. These include data encryption, pseudonymization and anonymization, logical and physical access restriction and control, firewalls and recovery systems, and integrity testing. Our employees are regularly trained in the correct handling of personal data and are obliged to apply data confidentiality in accordance with legal requirements.

Minors

We do not knowingly collect or process personal information from minors under the age of 16. If we discover that one of our visitors/users is a minor, we will immediately take steps to delete his or her information.

Retention periods

We never store data for longer than legally permitted, this may vary for different types of data.

Changes to the privacy statement

The effective date at the bottom of this page indicates when this privacy statement was last changed. We will notify you of important changes so that you have the opportunity to read them. Any change will take effect from the publication of the amended privacy statement. Your use of the services after this change(s) means that you accept the changed privacy statement.